Privacy Policy

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 Privacy Policy for Mockerkin Lodge

Effective Date: 1st January 2025

Introduction

Welcome to Mockerkin Lodge. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our holiday let properties and use our services.

1. Information We Collect

We may collect the following types of information:

• Personal      Identification Information: Name, address, email, phone number,      payment details, and identification documents (if applicable).
• Booking      Information: Dates of stay, preferences, special requests.
• Usage      Data: Information about how you interact with our website or booking      platforms.
• Cookies      and Tracking Technologies: To enhance your browsing experience.

2. How We Use Your Information

Your data is used for:

• Processing      bookings and payments.
• Communicating      with you regarding your reservation.
• Providing      customer support.
• Improving      our services and website.
• Compliance      with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

• Service      providers (e.g., payment processors, cleaning services).
• Law      enforcement or legal authorities if required by law.
• Business      partners involved in your booking.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

Depending on your jurisdiction, you may have rights such as:

• Access      to your personal data.
• Correction      or deletion of your data.
• Restriction      of processing.
• Data      portability.
• Withdrawal      of consent.

To exercise these rights, please contact us at b.skirrow@btconnect.com.

6. Retention of Data

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

7. Cookies and Tracking Technologies

We use cookies to improve your experience on our website. 

7. Cookies and Tracking Technologies

We use cookies to improve your experience on our website. You can manage your cookie preferences through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

b.skirrow@btconnect.com